Monique Goyens related content 

Proposals aim to boost citizens' control over their data; lower compliance costs for businesses. Viviane Reding, the European commissioner for justice, fundamental rights...

Consumers would be able to refer complaints to alternative dispute resolution bodies. The European Commission will next week aim to make it easier for consumers to settle...

Consumer groups and internet service providers welcome European Court of Justice judgment. The European Court of Justice today ruled that internet service providers (ISPs)...

Consumer groups say scheme will cut costs. MEPs and consumer groups are encouraging the European Commission to make proposals for an EU-wide collective redress system, amid...

Proposal aims to improve cross-border trade. Businesses selling goods anywhere in the European Union could, for the first time, choose to be covered by the same set of...

Commission urged to draw up guidelines by business groups, who say firms and consumers would benefit. Businesses are stepping up pressure on the European Commission to make...

Copyright protection for performers and producers to go up from 50 to 70 years. The European Union has adopted new rules to extend copyright protection for music...

Consumer groups welcome rules agreed by MEPs and member states. Food and consumer groups have welcomed new rules on food labelling agreed by the European Parliament and the...

Card company challenges ruling on scrapping charges. A decade-long battle over ‘hidden' handling fees that credit card companies levy on retailers will take another turn...

Contract-law initiative would not deliver added value for consumers. In his letter last week (“Consumers need more than protection” 9-15 June), Martijn Hesselink...

Poland's presidency to focus on boosting e-commerce and dismantling online barriers to trade. Poland wants to use its forthcoming presidency of the European Union's Council...

Firms told to provide fair and open access to the internet. Neelie Kroes, the European commissioner for the digital agenda, has warned companies that she will take legal...

European Parliament's position could affect rights in some countries, consumer group warns. MEPs have backed planned laws aimed at strengthening rights of consumers, notably...

EU plans would enable group compensation for practices such as price-fixing. Consumer groups are at odds with business in pressing for legislation to allow groups of...

MEPs to vote on a laws governing the rights of consumers. Business and consumer groups are awaiting the results of a crucial vote by MEPs on a new set of laws governing...

The European Commission has launched a campaign to win for the European Union the gratitude of its 500 million citizens. Announcing a bundle of measures ranging from...

Presidency wants to greater focus on secure and affordable energy. The challenges facing the energy sector will be reviewed by EU energy ministers when they meet in Brussels...

Fat, salt and sugar content of processed foods to be labelled on the front of packets. The European Parliament today voted for the fat, salt and sugar content of all...

While banks have made it easier to make direct-debit payments within the EU, consumers are sticking to national schemes. Six months ago, Europe's banks entered a new era, as...

Parliament committee supports nutritiion facts but rejects 'traffic light' warnings. Food manufacturers should be obliged to display the calorie count of food and drink...